Basabet Privacy Policy — Everything You Need to Know About How We Protect Your Data

Basabet takes the privacy of its members seriously. When you register, log in, or use any of our services, certain information is collected as a natural part of that process. This policy explains what that information is, why it is collected, and how it is kept secure.

This policy is written in English so you can understand everything clearly. We have avoided legal jargon and kept the language straightforward, because Basabet believes transparency should be demonstrated in practice, not just on paper.

Basabet never sells your data or shares it with anyone, unless required by law or you give your explicit consent. This is not just a promise — it is the foundation of how we do business.

Basabet collects two types of information — what you provide directly, and what is gathered automatically when you use our services. Both are explained in detail below.

What You Provide Directly:

• Registration Details: Full name, date of birth, mobile number, and email address.
• Identity Verification Details (KYC): National ID or passport details — used for verification purposes only.
• Payment Information: Mobile banking numbers (e.g. bKash, Nagad) — Basabet does not store full account details.
• Contact Details: Messages or complaints submitted to support.

Automatically Collected Information:

• Device Information: Your device type (phone or computer), operating system, and browser version.
• Log Data: Login time, IP address, and session duration.
• Usage Patterns: Games played, pages visited, and betting history.
• Location Information: General region only (up to city level) — no precise GPS data.

Basabet uses your data only for specific, necessary, and legitimate purposes. Everything we do with your information is clearly outlined below.

Basabet never sells your data to third parties for marketing or advertising purposes. Any analytical data used to improve the platform is fully anonymised and cannot be traced back to you personally.

Basabet uses internationally recognized security technologies to protect your data. All information stored in our data centers is encrypted, and access to every server is strictly controlled.

• Encryption in Transit: All data transmitted from your device to our servers is protected using 256-bit SSL/TLS encryption — the same standard used by banks.
• Storage Encryption: Sensitive data stored in our databases is encrypted separately.
• Access Control: Only authorized personnel can access your data, and only when there is a genuine need to do so.
• Regular Audits: Regular security audits are conducted to identify and address potential vulnerabilities.
• Data Backup: Regular backups are maintained to ensure your data is safely preserved.

How Long Is Data Retained? Data for active accounts is retained for as long as the account remains active. Even after an account is closed, certain data may be kept for up to 5 years due to legal obligations, after which it is permanently deleted.

Basabet does not sell, rent, or trade your personal data. However, there are specific circumstances in which information may be shared, and we've outlined them honestly below.

• Payment Processors: Only the minimum necessary information is exchanged solely to complete transactions with bKash, Nagad, or Rocket.
• Identity Verification Services: Your information may be verified with an approved verification provider as part of the KYC process.
• Legal Obligations: Basabet is required to provide information when served with a valid order from a court or law enforcement authority.
• Fraud Prevention: Relevant information may be shared within the industry to detect suspicious activity, but it is never personally identifiable.
• Business Changes: In the event that Basabet merges with another company, members will be notified in advance and this Privacy Policy will remain in effect.

For any sharing of your data beyond the reasons stated above, your explicit consent will always be obtained first. That is Basabet's commitment.

Basabet's website and app use cookies and similar technologies. These are not harmful — they are primarily there to enhance your experience.

• Essential Cookies: Keeps you logged in and manages your session. The site cannot function without these.
• Functional Cookies: To remember your preferred language, theme, or settings.
• Analytical Cookies: Which pages are visited most, and where issues occur — all to help us improve. This data is completely anonymous.

You can disable cookies at any time through your browser settings. Please note that turning off essential cookies may affect the functionality of certain features on the site.

Basabet believes you should have full control over your own data. The rights listed below are yours, and all it takes to exercise them is reaching out to our support team.

Basabet's services are intended exclusively for individuals aged 18 and above. Basabet does not knowingly collect any personal information from minors.

Age is verified at registration. If a minor's data is ever collected and we are notified, that account and all associated data will be deleted immediately.

Basabet may update this Privacy Policy from time to time. For any significant changes, a clear notice will be posted on the site and registered email addresses may also be notified.

Continued use of the service after any changes takes effect constitutes acceptance of the updated policy. If you object to the changes, please contact Support or speak with us about closing your account.

Each version is dated so you can always tell when the last change was made. This version was updated in January 2026.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact Basabet. We are committed to responding to all legitimate requests.

• Email: support@basabet.best
• Live Chat: Directly from within the site or app
• Time: 24 Hours, 7 Days a Week
• Response Time: Usually within 48 hours

For privacy-related requests, identity verification may be required for security purposes — this is entirely for your own protection.