Basabet Terms & Conditions — Complete Platform Usage Policy

Basabet (basabet.best) is an online betting and gaming platform. By using this platform, you confirm that you have read, understood, and agreed to abide by these Terms & Conditions.

These terms govern the relationship between Basabet and its members. Anyone using the service must be of legal age and must exercise their own judgment when doing so.

Basabet reserves the right to amend, modify, or update these terms at any time. Any changes will be notified on the site, and continued use of the service after an update constitutes acceptance of the revised terms.

• These terms are available in both Bengali and English. In the event of any conflict between the two versions, the English version shall prevail.
• These terms apply to the use of any Basabet app, website, or related services.
• Registering with false information regarding your age, identity, or location may result in permanent account closure.

You must be at least 18 years old to open an account on Basabet. This platform is strictly off-limits to minors. Providing accurate and truthful information at registration is mandatory.

Each individual may only register one account on Basabet. Attempts to create multiple accounts using the same name, phone number, email, or device may result in all accounts being suspended and balances forfeited.

• You must provide your correct name, phone number, and email address during registration.
• A National ID (NID) or passport may be required for account verification.
• To update your registration details, please contact Support.
• Accounts may not be operated on behalf of or in the name of a third party.
• Members are responsible for keeping their password confidential and must not share it with anyone.

All bets placed on Basabet are considered final. Once a bet is confirmed, changes or cancellations are generally not possible. However, where the Cash Out feature is available, bets may be settled early under the applicable terms.

Odds are subject to change at any time. The odds applicable at the moment a bet is placed will be treated as final. In Live Betting, bets may not be accepted due to network delays.

• The minimum bet amount for Sports Betting is ৳100; maximum limits vary by event.
• If incorrect odds are displayed due to a technical error, Basabet reserves the right to void or reassess the affected bets.
• Placing bets from multiple linked accounts on the same event will be considered fraud.
• Users of the betting service should be familiar with the rules of the relevant sport.
• In in-play betting, the referee's or umpire's decision is final.

If a match is abandoned or stopped mid-game: If a match is cancelled or suspended before completion, Basabet will determine the outcome of the relevant bets in accordance with its rules. The general policy is that if the match has progressed beyond a specified minimum threshold, the result stands; otherwise, the bet amount will be refunded.

Basabet currently supports deposits via bKash, Nagad, and Rocket. The mobile number used for a deposit should be registered in the member's own name. Deposits from third-party numbers may result in verification delays.

Your account must be fully verified before you can make a withdrawal. You may withdraw from your main balance (excluding bonuses) at any time. To withdraw from a bonus balance, the applicable turnover requirements must be met first.

• Minimum deposit amount is ৳500.
• The minimum withdrawal amount is ৳500.
• Mobile banking operator charges may apply on withdrawals.
• Using the same mobile number for both deposits and withdrawals helps speed up the process.
• Large withdrawal amounts may require additional verification.
• If money laundering is suspected, Basabet reserves the right to place any transaction on hold pending investigation.

Basabet offers a variety of bonuses and vouchers. Each bonus comes with its own terms, which should be read carefully before claiming. Claiming a bonus constitutes acceptance of the associated terms.

Bonus and main balances are displayed separately. Bonus balances cannot be withdrawn directly — once the required turnover conditions are met, the bonus is released and added to the main balance.

• The same bonus offer cannot be claimed more than once by a single member.
• Using false information or multiple accounts to claim bonuses may result in forfeiture of all bonuses and deposits.
• Bonuses expire automatically once their validity period ends.
• Basabet reserves the right to modify or discontinue any bonus offer at any time.
• To skip a bonus, simply turn off the bonus option at the time of deposit — this allows you to withdraw without meeting any turnover requirements.

The following activities are strictly prohibited to ensure fair and honest use of Basabet's services. Violations may result in account closure and forfeiture of all balances.

• Creating Multiple Accounts: Opening multiple accounts for the same person is strictly prohibited.
• Bonus Abuse: Using false information or exploiting system vulnerabilities to obtain bonuses.
• Bets linked to match-fixing: Placing bets on pre-known or manipulated outcomes.
• Use of Software or Bots: Using automated betting software or bots.
• Money Laundering: Attempting to launder money from illegal sources through betting.
• Hacking or system attacks: Attempting to gain unauthorized access to Basabet's systems, databases, or other members' accounts.
• Use of another person's details: Creating or operating an account using another person's identity.

Basabet reserves the right to temporarily or permanently suspend any member's account, particularly in cases of terms violations. Where possible, the member will be informed of the reason for suspension.

• Members may also request to close their account at any time.
• Before closing your account, withdraw any balance that is free of turnover requirements.
• Inactive accounts (no transactions for 12 months) may be subject to a maintenance fee.
• Once an account is closed, the same individual may not open a new account unless Basabet grants permission.

To voluntarily close your account, please use the Self-Exclusion feature in the Responsible Gaming section or contact our support team.

Basabet believes betting is a form of entertainment, not a source of income. We encourage all members to play responsibly, and offer a range of important tools free of charge to help with this.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limit.
• Loss Limit: Set a maximum loss limit for a given period, after which your play will be stopped.
• Session Limits: Set a time limit for how long you can play in a single session.
• Self-Exclusion: Option to temporarily exclude yourself from the platform for a set period.
• Reality Check: Check your play time and spending regularly at set intervals.

For any dispute regarding bets, payments, or your account, contact Basabet Support first. The support team will review the issue and aim to resolve it within 48 hours.

In any dispute, Basabet's decision shall be considered final unless verifiable proof of a genuine technical error is provided. Disputes regarding bet outcomes are resolved using official match results and statistics.

• Dispute window: maximum 30 days from the date of the incident.
• To raise a dispute, email us at: support@basabet.best
• The relevant balance may be temporarily held during the dispute period.

Basabet may update these Terms & Conditions from time to time. Users will be notified of significant changes via a notice on the website and, where applicable, by email to their registered address. Continued use of the service following any update constitutes acceptance of the revised terms.

For any questions or issues, get in touch with Basabet:

• Email: support@basabet.best
• Live Chat: Available within the site or app
• Hours: 24/7

The latest version of these terms will always be available on the Basabet website.